SteelThumb policy

Privacy policy draft.

SteelThumb is designed around local-first garden data. This draft separates public website interest, private checkout and support records, optional community data, field-demo media, and customer garden photos or device data.

Website and interest data

Website traffic and basic analytics, if enabled
Email interest, preorder interest, and support messages sent to SteelThumb
Product preference, garden type, target season, and support context voluntarily provided by the customer
Catalog and policy pages that do not require a customer account
Public readiness pages may list status, owner, reviewer, and redacted evidence but should not list raw customer data

Future commerce data

Checkout/payment provider records if paid preorder is enabled
Shipping address, order status, refund/cancellation records, and support history
Optional community subscription data if community support is offered
Payment card details should be handled by the payment provider, not stored directly by SteelThumb
Per-order acknowledgement records should stay in the checkout provider or private order system

Local-first product boundary

Garden photos, maps, and device data should stay local by default
Public field-demo media must be reviewed before publication
Cloud dependencies, if any, must be optional or clearly disclosed
Private garden data should not be published without deliberate customer action
PlotTags, product photos, support screenshots, and field-demo images may reveal garden layout or location context and need customer review before public use

Support and evidence boundary

Support messages may include photos, device state, SKU/version, batch/date code, and setup details when the customer chooses to send them
Public first-sale, field-proof, support, or incident evidence must be redacted before publication
Customer names, addresses, emails, payment records, tracking numbers, and support history belong in private systems
Optional community spaces require separate privacy, cancellation, refund, moderation, and support terms before subscription checkout exists